Cannot Scan QR Code in App Samsung Galaxy S7 Edge

[ScruffR]

There are some Xenons with corrupted data matrix, you should open a support ticket.
See here

App can't scan Xenon Data Matrix

It appears that some Xenon stickers are missing a digit. If anyone cannot get the Xenon sticker to scan but can get other stickers to scan, or get a “non a xenon” error: If you have a data matrix/QR code reader, scanning the code is best. Or take a clear picture of the code. It needs to be clear enough that we can scan the code off the picture. Then submit the picture(s) or code(s) in a support request and we can generate an image of the corrected sticker. It will be returned by email, you ca…