I just received my long awaited Particle Mesh order and am having issues right off the bat. After many hours of pounding my head against the wall I did manage to My Argon gateway setup and connected to the Particle cloud (cyan breathing) but now I can’t get the Particle app to scan in the data Matrix code on any of my 10 Xenons.
I’ve even tried this on both my android and iOS devices and nothing works, the android app simply doesn’t see the marker no matter how I change the light or focus and on iOS it alternates between not seeing the marker at all and claiming “This is not a xenon”. I don’t believe this is a camera issue as the same apps were easily able to scan my Argon’s data code.
Is there a way to manually key in the code contained in the marker? Is it possible that the stickers on my xenons are somehow incorrect from the factory ? Any help is greatly appreciated since as of now all my hardware is essentially DoA.