Possible QR Code Issue?

I’ve just noticed that one of my Xenons has a QR Code label on it, with the word “Argon” on it… I have it set up and it’s all working, so I assume the QR codes aren’t aligned with mesh device models?

That’s not a normal situation. If they’re working, then it’s probably fine.

But if you wouldn’t mind, taking a picture of the device (with the data matrix code and label clearly visible) and submitting it as a support request it would be appreciated for quality assurance purposes.

No problem, I’ll take some photos and submit them to Support.


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Thank you so much for doing so. We’ll get the error reported back to our manufacturing team to prevent future confusion.

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