Cannot release P2 from one account to shift to another

My son and I are collaborating on a project with P2. He initially registered a P2 device, we now want to shift it over to my account. He has released the device using the web console, and in his account no devices are listed. I have tried to re-flash it to my account with the part.cl usb approach as we have done before but it won't complete, still saying the device is owned by another account. Please advise on how to proceed .. thanks.

Hi!

Can you DM us the device ID and we will take a look.

This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.