I’m bulk buying Photons and Electrons for a group in the UK. If I order both Photons and Electrons in one order, will the Electrons hold up the Photons shipment?
I can’t see a good ‘official’ channel to contact support - lots of out of date ‘spark’ options on this page, and IRC seems to be very quiet. Bottom right links: http://support.particle.io/hc/en-us
Does anyone know what the best way to get in contact with a member of particle’s staff is?
(I’m neither a twitter or FB user, and want to remain that way!)
Photons and electrons would probably be separate shipments. Perhaps it’s even easier if order them separately, since that’ll give you a more accurate overview (tracking numbers, etc).
You most certainly can contact members of staff over here @christine (community relations), @danjamieson (sales). Contacting hello@particle.io is for general inquiries, and sales@particle.io for sales related questions. Either should work
Let us know if you require additional information!