I have a unit down in another state that had reached its data limit, so I had to unpause the SIM and set a higher data cap.
It has been about an hour since I have reactivated the SIM, and my device is still unreachable by the device cloud.
Is there any additional step I am missing to get the device to reconnect after its SIM was reactivated?
Obviously, with the unit being in another state, I have very limited information about what the status LED is doing and any kind of physical interaction with the device is off limits at the moment, due to the nature of the installation location.
I’m sure that my code is working, as I had flashed it several times yesterday and nothing has changed, besides a more consistent cellular connection than I was experiencing a couple days ago.
Any help would be appreciated, as we would rather not have to send someone to another state to unplug the unit and plug it back in.
My SIM says that it is active and in the email I received from Particle confirming that the SIM had been reactivated and that the data limit had been reset, it had said that data usage can take them up to 24 hours to figure. Is there any possibility that I have actually used more data than what it is telling me? It says that the device has used 6 MB this month, but is it possible it has used over 50 MB (my current data cap) and its just not displaying in the console?