I have three Boron’s I purchased through a particle recommended vendor. The helped design some hardware. The vendor is listed as a developer in my account. After testing he unclaimed the devices so that I could claim them. This fails in both the CLI and mobile app. In the mobile app the error is:
“Unable to find your mesh device. Make sure the mesh device;s LED is blinking blue and that it’s not connected to any other devices.”
They do blink blue and are connected to the cloud. I am at a loss as to what to do here.
On another note, I was troubleshooting one of the devices and reading other forum posts and I unclaimed one of the SIMs. This seems to be a mistake as that device will no longer connect or allow the sim to be activated. It has blinked green for over 24 hours now. I did try resetting it and flashing the latest firmware with no status changes. The flashes were shown as successful.