Boron connects to Internet but not linked to my account

Hi everyone,

I was activating a number of Borons today, and one failed. By failed, I mean that I successfully updated the firmware and received notification that it connected to the internet, but I never got notification that it connected to the Particle cloud. Right now, it won’t show up on my devices list.

I tried ‘particle identify’, but Serial err: Error: Error: Device or resource busy, cannot open /dev/ttyACM0
Serial problems, please reconnect the device. message comes up. I tried safe mode, but I cannot see the message that it publishes (since it is not under my account – it’s rogue). What should I do?

Thanks!

Actually, I just factory reset the device. That is a fix, I guess.