I received email from hello@particle.io Subject: “Your Particle SIM has been paused” But the link “billing page” goes to the 404 error (sharks and bears) page. MORE BAD PARTICLE EMAIL LINKS: subject "Your Particle SIM has almost used up its data usage limit: bad links: “visiting the billing p…

Is this related to your other topic where you found IE11 to be the reason and got it to work on Chrome? [image] LOGIN to Particle console fails Troubleshooting Nothing happens when I use Internet Explorer 11 and press “LOGIN” at the Particle console login page: https://lo…

No. Separate issue. Doesn’t work for Chrome either. Chrome also gets the HTTP 404 error with sharks and bears. I recommend that Particle use a test plan to control testing on various browsers. Also, I use automated regression testing as much as I can, for the most probable systems problems. Au…

Hi @douglaskbell , Thanks for posting! I’m surprised the emails are still sending out broken links, I’ll ping the team about it again. Thanks! David

FYI everyone, @jeiden is fixing this right now. Should be deployed this afternoon. Thanks for letting us know!

A fix has been deployed. Thanks all for the heads up!

Hi, I have been facing the same problem lately. Getting 404 page error (with sharks) each time I open the console. The code flashes successfully but the console page doesnt show up. I am getting the problem on all browsers, IE11, chrome, firefox. What could be the probably issue here? Any suggestio…

@raginigupta6 I’d suggest contacting our support team here: https://docs.particle.io/support/support-and-fulfillment/menu-base/

Thanks. Turns out the problem was with System anti virus that was blocking to load the particle console page.

Your "billing page" link fails

Troubleshooting

ScruffR November 1, 2016, 3:45pm 3

Is this related to your other topic where you found IE11 to be the reason and got it to work on Chrome?

Topic		Replies	Views
LOGIN to Particle console fails Troubleshooting	5	1504	September 10, 2017
Particle Console Down? Troubleshooting	7	583	April 28, 2019
Console.particle.io 404 error Troubleshooting	3	852	February 3, 2019
Can't login - my account is broken and I'm dead in the water Troubleshooting	38	2827	January 24, 2020
Is Particle console down? Cloud	4	565	August 30, 2020

Your "billing page" link fails

Related topics