I received my limited edition holiday tree today (it’s really cool!) But LEDs 11-25 are DOA. I’ve ordered hundreds of devices from particle and their qc is fantastic, so this one slipped through the cracks.
I submitted a ticket, but have no idea how long it’ll take to get a response or if I have to return this one before a replacement will be shipped (and there are only a couple days before Christmas). I’m thinking my best course of action may just be to buy another one since they’re limited edition and may sell out.