Unable to login to http://spark.io/build

Troubleshooting
1

Hey Spark Team,

I am unable to login to http://spark.io/build. I filled out the forgot password form, but I’m not getting the password reset email. I have tried several times. I also checked my Spam folder. Anyone else experiencing this?

2

Hi @jwebster

I know that the team is traveling but I’m sure that @Dave or @Teke or @Steph will get back to you about your forgotten password.

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3

Hi @jwebster,

I’m checking with our team about that, can you give it another shot today?

Thanks,
David

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4

Thanks @Dave

I just tried again a bit ago and I’m unable to log in with what I believe is my password and when I fill out the forgot password form, I am still not getting a password reset email (checked spam again too). Thanks for looking into this!

Also thanks @bko for drawing attention to my plea for help :smiley:

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5

We’re still looking into this, we’ll let you know when we know what’s up :slight_smile:

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6

Hey @jwebster ,

Thanks for bringing this up and sorry for the inconvenience.
There was a minor configuration change that caused this issue and is fixed now.

Give it another shot, and let us know if you have any troubles.

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7

Thank you @jgoggins! I got the password reset email and I was able to login.

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