Unable to Connect to newly registered Electron LTE

Connectivity Cellular
1

Just registered a new Electron LTE processor. Got a notification from hello@particle.io but the processor does not show up on my Particle Device list. I see it on the Sim Card List display but it does not show a Device ID number but it shows an ICCID number.

Dan

2

Hi @dbru,

I recommend you to open a support ticket for this situation, in order to you’ll share with us more details to found a solution for this issue.

https://support.particle.io/