I received two photons today and both seem to be stuck in some sort of firmware update loop (perhaps?).
I can successfully connect via the Particle app and the device connects to the cloud (breathing cyan). Then about 5 seconds after, it starts flashing magenta (at which stage I assume it is trying to update firmware). The problem is, it seems that no matter how long I leave it, the firmware update does not complete. The flashing becomes intermittent at some stages, then usually after maybe 5 minutes. It will breath cyan again for a few seconds and then start flashing magenta all over again.
I’m on satellite internet so I thought perhaps my ping might be affecting the update procedure, so I went and connected via a 3G hotspot, with the same results…