SIM card activated but Electron is not showing in my devices list

Hi

First time I have this problem for setup a new Electron. I have activated the SIM card using the mobile app, all work great, I see the led cyan on my Electron. Going into the web Particle console, see my SIM card but not my electron device. Even I use Web IDE build or desktop IDE, logout and login, my Electron is not showing in my list of the devices.,

What wrong ?

Resolved
Using Android app

Thanks