is there some kind of Service interruption issues today?
when trying to claim a device, we are getting this error from Particle:
2017-03-26T18:52:36.176Z 5de490f4-1255-11e7-8258-c57c6dd08f7d body:
{
"ok": false,
"errors": [
"TypeError: Cannot read property 'equals' of undefined"
]
}
$ curl https://api.particle.io/v1/devices -d access_token=<access_token> -d id=<our id>
@BulldogLowell, did it work when you tried again?
I tested claiming and that went ok.
It worked for me but I am not using the products stuff if that makes a difference.
1 Like
Yeah, I’m in the Products space. We had it working fine but it fell apart just today. We are checking the latency to see of that is a factor. We are dealing with API calls from Germany, our servers on the west coast (US) and Particle’s east coast servers…
More on this tomorrow, I guess.
Thanks!
Could someone at Particle help me?
We have determined that we have a device in some funky state and we cannot claim it. We can however claim other devices.
I can PM the device number and perhaps you can tell us what we did that it ended up in this state. The error is coming from Particle, for sure.
@bryce are you able to look at this?