I have been trying to claim a device . I have few customers inside of product i am logged in from the customer username and password using particle-cli . When i try to add device by using
particle device add 37xxxxxxxxxxxxxxxxxxxx
It gives me error:
Failed to claim device, server said: user not found
It is same with the Particle Cloud API too. I tried using URI “https://api.particle.io/v1/devices” with parameters “id” and "access_token"
but same result.