I have a particular Electron that is having trouble maintaining connectivity to the network and freezing among other things. I have multiple electrons and it is only this one that is giving me problems. Updating the firmware to 0.5.3 has not fixed it. Deactivating and reactivating the SIM has not solved it.
Is it possible to exchange this Electron for a new one? It has been like this since I took it out of the box.
I should also add that the firmware that is on the “sick” Electron is identical to the “good” Electron. I have also tried refreshing the firmware to 0.5.3 and the update either hangs or I get an “Aw, something bad happened” message.