[RESOLVED]Order Charged No Communications

Ordered a pair of Photon’s on the 14th of September - card was charged and order shows fulfilled but no tracking number. I’ve emailed a couple times (hello@ and shipping@) and nothing back. Hopefully someone here can help.

what is the email you used when emailing in?
feel free to send me a personal message here for the follow up of that info.


I emailed hello@particle.io and shipping@particle.io. I’ve tried to PM you but don’t see how.

Hi @piperlester

Click on @corey smiling face in the line above and then click the big blue “Message” button to direct message him.

No big blue message button for me. Probably an anti-troll/spam protection. I don’t blame them… I wouldn’t want me PMing me.:slight_smile:

1 Like

messaged you

He’s paid to read your PMs :smile:


All sorted - great customer service!