I’m not allowed to make a post in #troubleshooting so I’m posting here.
After a failed update through the console (verified firmware), one of our customers just gets a rapid green flash. We tried resetting the wifi credentials but that didn’t do anything. When entering safe mode it flashes magenta briefly but then proceeds back to flashing the rapid green light. The photon does not show up in the particle app so no WiFi connection. USB is not accessible.
Is there a way to solve this externally? We and our customer is on different continents.
Thanks for all feedback.