I ordered a particle photon because I was fed up of micro-controllers that just don’t work or are DOA. After many 1.99$ plus free shipping china devices, I finally decided to go with something I expected was quality controlled. So I paid 19$ + 17$ of transport for a photon because I thought that I would receive something that will be working of the shelf.
My code is ready, my controls and sensors are ready, I was just missing the photon to finally plug everything together.
I received my photon this week, use the photon app on my Phone and… it failed to verify product ownership. No matter if I install dfu utils, reflash the device with latest firmware, try to correct the bad public key (hitting a Invalid DFU suffix signature error message following a 2015 thread - we are in 2017 and I still have this issue!), I still can’t use my photon.
I try to see if, contrary to what the error message is saying, the photon registered somehow to particle.io, and when going to build.particle.io, I get the “We’re sorry, but something went wrong.” error message in my browser. Try the console and get the “Bummer! That’s not the page you’re looking for”.
Trying to contact particle.io for help, I am sent to this community forum or FAQs instead of real human support from particle.
Must I say how frustrated I am?
I feel that the entire IoT everybody is talking about is just an utopia and we are still struggling with very basic problems.
Maybe I did something wrong or I am missing something, so I am ready to let go of my frustrations and I am open to suggestions on how to move forward. I just want to control a few activators and get inputs of a few sensors. What are my options since I can’t have my photon working?
Thanks for you help, you have no idea how much it is appreciated!