I bought two photons recently. The first one is up and running great and I’ve been doing some neat beginner things with it (temp / humidity, etc.). I decided today to start a new project with the other one that I’m pretty sure worked for a little while (I did manage to “claim” it, after all), but …

[quote=“mdma, post:25, topic:15121, full:true”]If you can still call functions, then the device isn’t really offline, even though the cloud says it is. OTA updates should still work also. cc: @Dave [/quote] I guess that’s what I’m trying to say - the device lists as offline on the Web IDE, CLI, An…

Just to clarify in my case the photon is not connected, not publishing, and as best I can tell, not running my code.

[image] MisterNetwork: Just to clarify in my case the photon is not connected, not publishing, and as best I can tell, not running my code. Thanks, I definitely don't want to lump these things together if they aren't related. My user code is humming along, so intensely in fact (pushing data…

One more data point - publishing events is unreliable from both the Core and Photon. “Status” events are transmitted every 5 seconds, but only appear to make it to the cloud every 10-30s from either… Dashboard shows 2 events from the Core for every 1 from the photon… and then the photon goes offli…

Hey dave… I resolved the problem as you suggested. I cam cup with a little trick as well that was not documented. I would document this trick ( which I kind of forget how to do but can review notes ) if I was confident that you have more issues like this out there in the field. If there are no …

Just saw something similar again today with a Photon running 4.7. Breathing Cyan and showing offline on one API endpoint but online in others. Posted here: [image] Photon shows offline, but its really online and running fine Cloud Just saw this issue again today on a Phot…

Hi, Facing same issue my photon is breathing cyan but is offline in my dashboard and android Particle app. Last connection time Feb 28th 2016 at 6:56am me from India. And one more thing Particle.connected() is returning true coz then only my photon gets connected to my MQTT broker and its connecte…

Ping @Dave for some insight into what’s happening cloud side.

Hi @blackadmin , Make sure you’re calling Particle.process enough if you’re not running in automatic mode. The online / offline state changes based on if your device is responding to pings from the cloud, but the cloud will still try to send commands anyway in the event that isn’t working to help r…

@Dave I am using AUTOMATIC mode with THREAD enabled, my device is offline but still breaths cyan, this happens sometimes, dashboard shows the correct status.

Photon breathes cyan but is offline

Troubleshooting

mebrunet December 22, 2015, 4:55pm 31

Just saw something similar again today with a Photon running 4.7. Breathing Cyan and showing offline on one API endpoint but online in others. Posted here:

Topic		Replies	Views
Breathing cyan but is offline Troubleshooting	12	2638	November 16, 2017
Photon Challenge (Breathing Green) Hardware	36	7003	April 13, 2016
Photon: green, cyan, red Troubleshooting	31	3669	May 4, 2017
Photon Troubleshooting Guide (as of Firmware v0.4.6)	31	21044	January 11, 2016
Photon Unresponsive, Solid Green Light Troubleshooting	91	16177	October 3, 2016

Photon breathes cyan but is offline

Related topics