Photon 1-restore and Particle serial monitor

My photon Particle Serial stop working. I accidentally put the device on SYSTEM_MODE(MANUAL); and now I cant reset via serial.

Is there any other way to restore the photon to factory reset?

would you be able to switch it to safe mode?

Yes, I can get to safe mode. What do I do next?

Thanks. I refresh it via cloud in safe mode.

well done!

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I used to be able to access that device via particle serial. Looks like hardware is damaged now?

It’s a possiblity, but It’s hard to tell from far.

It could also be drivers on your computer’s os, the usb cable, etc etc