This post is targeted towards anyone (like me) forgetting that they run beta software on their phones (IOS 9) and tries to use the Particle IOS app to configure their Photon. The Particle IOS app does not manage to complete the setup on IOS 9. Switch to IOS 8 and everything runs smooth. Thanks

What seems to be the problem with iOS 9?

The App does not continue after I´m asked to connect to the WiFi hotspot of the Photon on iPhone 5s running IOS9. The App does not time out (waited approx. 30 minutes), it does not lock or terminate… it just does not continue the setup process. On iPhone 5s, iPhone 5 and iPad 2 running IOS 8 (vario…

Thanks for letting us know, I will look into it.

My guess is the Particle team already figured out what the cause is, but if not I have a good guess, but can’t share it here due to pre-release confidentiality. If someone wants to ping me privately I’d be happy to share my theory.

We are working on a solution for this critical issue now…

Thanks for posting this! Testing our applications on beta and new releases of various OS’s is something we are working hard on to improve. Windows 10, IOS 9, Newer/Different strands of Android OS, and even El Cap for Mac OS. We will do a better job about being vocal about what is being worked on.…

I can confirm this. I am having the same issues on both my iPhone and iPad running IOS 9. Connecting to Wi-Fi via USB as a workaround.

OK. Issues were caused by Apple deprecating CaptiveNetwork API in iOS 9, we use this API to detect the currently connected network name. Finally Apple changed their minds and re-enabled this important API on iOS 9 GM and final release - I can confirm all is back to normal and photon setup is possibl…

I am running the public release iPhone iOS 9 and can confirm that the problem still exists for SparkCore Sam as described won’t get past the wifi stage

The Spark Core does not use the soft AP setup flow like the photon, it cannot be set up using the Particle app. Are you talking about the legacy Spark Core app?

Particle - IOS app on IOS 9

Developer Tools

ScruffR September 4, 2016, 6:02am 14

Is this the same issue as here?

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Can't setup photon _ Troubleshooting	4	2253	September 4, 2016
Cannot set up Photon from iOS 12/iPhone XS/Particle IoT v2.5 Troubleshooting	5	1889	October 12, 2018
Unable to setup Photon Troubleshooting	3	3253	August 29, 2015
IOS app crashes when trying to connect to Photon Developer Tools	2	1504	February 19, 2017
Photon xCode DeviceSetup doesn't work Cloud	2	1424	October 20, 2019

Particle - IOS app on IOS 9

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