Particle electron is offline in the console but publishes events successfully

Hello, I have deployed a particle device which is publishing data every second and until now everything was working great. Today I’m not seeing the device as online in the particle console but it’s still continuing to publish events.

What’s the reason the console is showing it as offline? Is it possible to fix it remotely?

Hi @eledev, would you mind DMing me the Device ID of this particular Electron? I’ll bring the troubleshooting process back into the forum once I have a bit more visibility. :slight_smile:

Hello, it was an issue with the battery charge. Apparently when dropped to 1% or lower, particle keeps sending the events but no longer appears as online and I can’t call any function.

1 Like