Hello,
I have a Particle Boron 404x that I have been using to log data. It has been working great for that last month or so, but just recently it will no longer connect to the Particle Cloud via cellular (continuous green flashing). I have run the device doctor and generated these logs. I am seeing +CEREG: 2,3 meaning a terminated connection? For some more background I have a second Boron right next to this one that works with no issues. Thanks!
Modem Manufacturer: u-blox
Modem Model: SARA-R510S
Modem Firmware Version: 03.15
Modem Application Version: 03.15,A00.01
Power Supply: USB Host
Battery: Unknown
Battery SoC: -1
Country:
Carrier:
Access Technology:
Band:
Cellular Global Identity:
0000000278 [system.nm] TRACE: Request to power on the interface
0000000278 [ncp.client] TRACE: Powering modem on, ncpId: 0x47
0000000279 [ncp.client] TRACE: Modem already on
0000000279 [ncp.client] TRACE: Setting UART voltage translator state 1
0000000281 [system.nm] INFO: State changed: DISABLED -> IFACE_DOWN
0000000380 [ncp.client] TRACE: Setting UART voltage translator state 0
0000000480 [ncp.client] TRACE: Setting UART voltage translator state 1
0000000480 [ncp.client] TRACE: Muxer is not currently running
0000000481 [ncp.client] TRACE: Initialized muxer @ 460800 baudrate
0000000482 [mux] INFO: Starting GSM07.10 muxer
0000000483 [mux] INFO: GSM07.10 muxer thread started
0000000487 [ncp.client] TRACE: Resumed muxed session
0000000487 [mux] INFO: Openning mux channel 1
0000000538 [ncp.at] TRACE: > AT
0000000542 [ncp.at] TRACE: < OK
0000000542 [ncp.client] TRACE: NCP ready to accept AT commands
0000000543 [ncp.at] TRACE: > AT
0000000546 [ncp.at] TRACE: < OK
0000000547 [ncp.at] TRACE: > ATI9
0000000551 [ncp.at] TRACE: < 03.15,A00.01
0000000552 [ncp.at] TRACE: < OK
0000000552 [ncp.client] TRACE: App firmware: 1
0000000553 [ncp.at] TRACE: > AT+UGPIOC?
0000000557 [ncp.at] TRACE: < +UGPIOC:
0000000557 [ncp.at] TRACE: < 16,255
0000000559 [ncp.at] TRACE: < 19,255
0000000559 [ncp.at] TRACE: < 23,0
0000000561 [ncp.at] TRACE: < 24,255
0000000561 [ncp.at] TRACE: < 25,255
0000000562 [ncp.at] TRACE: < 33,255
0000000563 [ncp.at] TRACE: < 42,255
0000000563 [ncp.at] TRACE: < 46,255
0000000564 [ncp.at] TRACE: < OK
0000000565 [ncp.at] TRACE: > AT+UGPIOR=23
0000000569 [ncp.at] TRACE: < +UGPIOR: 23,1
0000000570 [ncp.at] TRACE: < OK
0000000570 [ncp.client] INFO: Using internal SIM card
0000000571 [ncp.at] TRACE: > AT+CPIN?
0000000575 [ncp.at] TRACE: < +CPIN: READY
0000000576 [ncp.at] TRACE: < OK
0000000576 [ncp.at] TRACE: > AT+CCID
0000000668 [ncp.at] TRACE: < +CCID: 89883070000039842420
0000000668 [ncp.at] TRACE: < OK
0000000669 [ncp.at] TRACE: > AT+IFC?
0000000673 [ncp.at] TRACE: < +IFC: 2,2
0000000673 [ncp.at] TRACE: < OK
0000000674 [ncp.at] TRACE: > AT+IFC=2,2
0000000678 [ncp.at] TRACE: < OK
0000000678 [ncp.at] TRACE: > AT
0000000681 [ncp.at] TRACE: < OK
0000000682 [ncp.at] TRACE: > AT+CCID
0000000766 [ncp.at] TRACE: < +CCID: 89883070000039842420
0000000766 [ncp.at] TRACE: < OK
0000000767 [ncp.at] TRACE: > AT+UMNOPROF?
0000000772 [ncp.at] TRACE: < +UMNOPROF: 100
0000000772 [ncp.at] TRACE: < OK
0000000773 [ncp.at] TRACE: > AT+UBANDMASK?
0000000777 [ncp.at] TRACE: < +UBANDMASK: 0,6170,0
0000000778 [ncp.at] TRACE: < OK
0000000779 [ncp.at] TRACE: > AT+COPS=3,2
0000000783 [ncp.at] TRACE: < OK
0000000784 [ncp.at] TRACE: > AT+CGEREP=1,0
0000000787 [ncp.at] TRACE: < OK
0000000787 [ncp.at] TRACE: > AT+URAT?
0000000791 [ncp.at] TRACE: < +URAT: 7
0000000792 [ncp.at] TRACE: < OK
0000000793 [ncp.at] TRACE: > AT+CPSMS?
0000000797 [ncp.at] TRACE: < +CPSMS: 0,,,"00010011","00000011"
0000000797 [ncp.at] TRACE: < OK
0000000798 [ncp.at] TRACE: > AT+CEDRXS?
0000000803 [ncp.at] TRACE: < +CEDRXS: 4,"0000"
0000000803 [ncp.at] TRACE: < OK
0000000804 [mux] INFO: Mux channel 1 already opened
0000000805 [ncp.at] TRACE: > AT
0000000807 [ncp.at] TRACE: < OK
0000000808 [ncp.client] TRACE: NCP state changed: 1
0000000808 [net.pppncp] TRACE: NCP event 1
0000000811 [app] INFO: cellular is on
0000000812 [ncp.at] TRACE: > AT+CCID
0000000858 [ncp.at] TRACE: < +CCID: 89883070000039842420
0000000864 [ncp.at] TRACE: < OK
0000000865 [ncp.at] TRACE: > AT+CGMI
0000000869 [ncp.at] TRACE: < u-blox
0000000869 [ncp.at] TRACE: < OK
0000000871 [ncp.at] TRACE: > AT+CGMM
0000000876 [ncp.at] TRACE: < SARA-R510S
0000000876 [ncp.at] TRACE: < OK
0000000878 [ncp.at] TRACE: > AT+CGMR
0000000883 [ncp.at] TRACE: < 03.15
0000000883 [ncp.at] TRACE: < OK
0000000885 [ncp.at] TRACE: > AT+CGSN
0000000889 [ncp.at] TRACE: < 351457833700690
0000000891 [ncp.at] TRACE: < OK
0000001650 [app] INFO: Auto-connect disabled
0000002091 [ncp.at] TRACE: > AT+CFUN?
0000002095 [ncp.at] TRACE: < +CFUN: 1,7
0000002097 [ncp.at] TRACE: < OK
0000002099 [ncp.at] TRACE: > AT+CCID
0000002186 [ncp.at] TRACE: < +CCID: 89883070000039842420
0000002187 [ncp.at] TRACE: < OK
0000002188 [ncp.at] TRACE: > AT+CGSN
0000002192 [ncp.at] TRACE: < 351457833700690
0000002193 [ncp.at] TRACE: < OK
0000002194 [ncp.at] TRACE: > ATI9
0000002197 [ncp.at] TRACE: < 03.15,A00.01
0000002197 [ncp.at] TRACE: < OK
0000002694 [ncp.at] TRACE: > AT+CFUN?
0000002697 [ncp.at] TRACE: < +CFUN: 1,7
0000002697 [ncp.at] TRACE: < OK
0000002698 [ncp.at] TRACE: > AT+CCID
0000002740 [ncp.at] TRACE: < +CCID: 89883070000039842420
0000002741 [ncp.at] TRACE: < OK
0000002742 [ncp.at] TRACE: > AT+CGSN
0000002746 [ncp.at] TRACE: < 351457833700690
0000002747 [ncp.at] TRACE: < OK
0000002748 [ncp.at] TRACE: > ATI9
0000002751 [ncp.at] TRACE: < 03.15,A00.01
0000002751 [ncp.at] TRACE: < OK
0000003085 [system.nm] INFO: State changed: IFACE_DOWN -> IFACE_REQUEST_UP
0000003088 [net.ppp.client] TRACE: PPP thread event ADM_UP data=0
0000003088 [net.ppp.client] TRACE: State NONE -> READY
0000003091 [ncp.at] TRACE: > AT+CFUN?
0000003092 [system.nm] INFO: State changed: IFACE_REQUEST_UP -> IFACE_UP
0000003094 [ncp.at] TRACE: < +CFUN: 1,7
0000003095 [ncp.at] TRACE: < OK
0000003096 [ncp.at] TRACE: > AT+CCID
0000003120 [ncp.at] TRACE: < +CCID: 89883070000039842420
0000003121 [ncp.at] TRACE: < OK
0000003122 [ncp.at] TRACE: > AT+CGDCONT?
0000003128 [ncp.at] TRACE: < +CGDCONT: 1,"IPV4V6","","0.0.0.0 0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,
0000003129 [ncp.at] TRACE: < OK
0000003130 [ncp.at] TRACE: > AT+CFUN=4
0000003143 [ncp.at] TRACE: < OK
0000003144 [ncp.at] TRACE: > AT+CGDCONT=1,"IP","super"
0000003149 [ncp.at] TRACE: < OK
0000003150 [ncp.at] TRACE: > AT+CFUN?
0000003153 [ncp.at] TRACE: < +CFUN: 4,7
0000003154 [ncp.at] TRACE: < OK
0000003154 [ncp.at] TRACE: > AT+CFUN=1
0000003240 [ncp.at] TRACE: < OK
0000003241 [ncp.at] TRACE: > AT+CEREG=2
0000003245 [ncp.at] TRACE: < OK
0000003246 [ncp.client] TRACE: NCP connection state changed: 1
0000003246 [net.pppncp] TRACE: NCP event 2
0000003247 [net.pppncp] TRACE: State changed event: 1
0000003248 [net.ppp.client] TRACE: PPP thread event LOWER_DOWN data=0
0000003249 [ncp.at] TRACE: > AT+COPS?
0000003252 [ncp.at] TRACE: < +COPS: 0
0000003253 [ncp.at] TRACE: < OK
0000003253 [ncp.at] TRACE: > AT+CEREG?
0000003257 [ncp.at] TRACE: < +CEREG: 2,0
0000003258 [ncp.at] TRACE: < OK
0000018258 [ncp.at] TRACE: > AT+CEREG?
0000018262 [ncp.at] TRACE: < +CEREG: 2,0
0000018263 [ncp.at] TRACE: < OK
0000018264 [ncp.at] TRACE: > AT+UCGED?
0000018270 [ncp.at] TRACE: < +UCGED: 2
0000018271 [ncp.at] TRACE: < 6,2,fff,fff
0000018271 [ncp.at] TRACE: < 65535,255,255,255,ffff,0000000,65535,00000000,ffff,ff,255,255,255,1,25
0000018272 [ncp.at] TRACE: < OK
0000033273 [ncp.at] TRACE: > AT+CEREG?
0000033277 [ncp.at] TRACE: < +CEREG: 2,0
0000033278 [ncp.at] TRACE: < OK
0000033278 [ncp.at] TRACE: > AT+UCGED?
0000033285 [ncp.at] TRACE: < +UCGED: 2
0000033286 [ncp.at] TRACE: < 6,2,fff,fff
0000033286 [ncp.at] TRACE: < 65535,255,255,255,ffff,0000000,65535,00000000,ffff,ff,255,255,255,1,25
0000033287 [ncp.at] TRACE: < OK
0000035888 [ncp.at] TRACE: < +CEREG: 3
0000048288 [ncp.at] TRACE: > AT+CEREG?
0000048292 [ncp.at] TRACE: < +CEREG: 2,3
0000048293 [ncp.at] TRACE: < OK