Particle is continuing to monitor a major outage, beginning at 2:10PM PDT on Sunday, July 17.
Affected SKUs include Electron 402, E402, Boron 402, B402, and Tracker 402s in North America. EtherSIM devices are not affected.
Particle has been working closely with our upstream network providers to determine root cause. It has been determined that there is a platform-wide issue impacting the AT&T USG network infrastructure.
No ETA has been established as of yet. We have escalated and have been duly assured that this issue is being addressed with the highest priority.
We are posting regularly with updates on our status page.