When you open and connect a new Photon, it will attempt to download a new update. This update will bring your Photon to the latest firmware version. It will take some time for this upgrade to complete, so DO NOT RESET OR UNPLUG YOUR PHOTON DURING THIS TIME.
While it is downloading updates, the Photon will not be seen as “online.” The updates are in several parts. Each part takes a few minutes.
After the update is downloaded, the Photon will reset.
If the Photon still has another update to download, it will reset, connect (breathe cyan), and immediately begin flashing magenta again as it downloads the next update.
A new Photon may download up to 4 updates.
Please be patient while your Photon’s update downloads. Do not reset or unplug your Photon during its download. If you reset or unplug your Photon, you will likely need to manually load the firmware by going to this post.