For troubleshooting an unresponsive device, or a device that is exhibiting unexpected behavior, please see our resources by Status LED below:
We are also hard at work on further documentation and FAQs around hardware dos-and-dont’s, best practices with respect to power managment, etc… As always, we welcome, with gratitude, any feedback and suggestions you may have for future support documentation relevant to this topic!
You can get in touch with Particle support via our support portal: support.particle.io.