What code do you have running on your device?
What is the LED doing?
The more info, the better…
The usual way would be to consult the docs first.
I don’t think there is much use in having your “issue” split up on multiple threads, so I transferred your “double post” from the other thread back here.
As @Moors7 you haven’t given us a lot to work with.
Is that “breathing Cyan” in the picture or “blinking cyan”? You can review the RGB status LED modes here. What code do you have running on the device? Just the default tinker? What device OS version? The default from the factory I believe is v0.5.4. The latest available in the Web IDE is v1.0.0.