[ISSUE] could not download gcc-arm from behind proxy

Developer Tools Particle Workbench
1

I'm getting this error:
image

My PC is behind a company-controlled proxy and I always have issues downloading and installing new tools if they were not designed with this use case in mind.

This post has a similar error but I am unsure if they also have a proxy or if it's unrelated:
https://community.particle.io/t/tutorial-installing-the-particle-workbench-developer-preview/44244/28?u=dillon1337

Supporting information

Steps to Reproduce:

  1. Try to install Workbench VSC extensions from behind a proxy.

Launch with code --disable-extensions to check.
Does this issue occur when all extensions are disabled?:

The extension does not appear when disabled so I cannot check if it works.

2

Sorry to hear that, @Dillon1337! Can you try out the recommendations here?

3

Unfortunately, those are’t helping. I tried --proxy-pac-url= and --proxy-server= even starting them from a administrator prompt.

I’m getting this message now (which I am guessing just means that it’s trying to download this file first instead of gcc-arm like before):
image

I can search for extensions in the Marketplace, so it seems as though Code can generally access the internet, just not the Particle extension specifically.

4

Bummer. There’s an issue tracking Proxy support for extensions found here (feel free to +1 it!)

We’ll investigate any of the workarounds suggested but I suspect an official fix might be in order.

5

Hi,

I was wondering if there were any updates regarding this issue? It would be nice to be able to use VS Code with the Particle Workbench extensions in a corporate setting.

Thanks,

Josh

6

This is a limitation for all extensions to VS Code. Until support is added for extensions to use the configured proxy server, we’re limited in what we can do, unfortunately.

7

Anything Particle can do to push them to fix this issue? Based on the comments and age of the Microsoft issue, they are not motivated to fix it.

8

Hi @Dillon1337,

We will continue to do our best to raise priority of this issue with Microsoft. There’s actually new work being done on Proxies - see #60773 & #64202.

9

looks like the new VSCode update (1.30) that dropped today includes some experimental support for extensions :point_right: https://code.visualstudio.com/updates/v1_30#_network-proxy-support-for-extensions

@Dillon1337 maybe give that a try and report your findings?

1 Like
10

I had low expectations that this would work, but I am pleasantly surprised. After setting Http: Proxy Support to override, I was able to successfully download and install all of the tools including gcc-arm.

Unfortunately, I cannot login to Particle. I’ve created new topic for that issue: Login fails behind proxy

1 Like