I have an old Boron I would like to use again

Connectivity
1

I have an older device, and I did have to reactive it. I did that on the site and waited for the site to update and then plugged the Boron back in again. All I get is a fast blinking green. I have tried updating it via the CLI, and I have flashed it via the website to both older and newer version and still just get the fast blinking green led. I tried the doctor tool as well, and it looks like from the out put it says "ERROR: No response from NCP" This is after a string of "[ncp.at] TRACE: > AT" Does anyone have an idea what is going on and/or if I can get this device back online again?

Thank you

2

Also because I see other post ask for it.

0000183537 [app] INFO: got no response from NCP
0000224634 [net.pppncp] TRACE: NCP event 3
0000224634 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000224635 [system.nm] TRACE: Interface 4 power state changed: 1
0000224636 [ncp.client] TRACE: Deinit modem serial.
0000224637 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000224738 [ncp.client] TRACE: Powering modem on, ncpId: 0x44
0000224739 [net.pppncp] TRACE: NCP event 3
0000224739 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000224740 [system.nm] TRACE: Interface 4 power state changed: 4
0000224890 [net.pppncp] TRACE: NCP event 3
0000224890 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000224891 [system.nm] TRACE: Interface 4 power state changed: 2
0000224892 [ncp.client] TRACE: Modem powered on
0000224893 [ncp.client] TRACE: Setting UART voltage translator state 1
0000224993 [ncp.client] TRACE: Setting UART voltage translator state 0
0000225093 [ncp.client] TRACE: Setting UART voltage translator state 1
0000226094 [ncp.at] TRACE: > AT
0000227094 [ncp.at] TRACE: > AT
0000228094 [ncp.at] TRACE: > AT
0000229094 [ncp.at] TRACE: > AT
0000230094 [ncp.at] TRACE: > AT
0000231094 [ncp.at] TRACE: > AT
0000232094 [ncp.at] TRACE: > AT
0000233094 [ncp.at] TRACE: > AT
0000234094 [ncp.at] TRACE: > AT
0000235094 [ncp.at] TRACE: > AT
0000236094 [ncp.at] TRACE: > AT
0000237095 [ncp.at] TRACE: > AT
0000238095 [ncp.at] TRACE: > AT
0000239095 [ncp.at] TRACE: > AT
0000240095 [ncp.at] TRACE: > AT
0000241095 [ncp.client] ERROR: No response from NCP
0000241095 [ncp.client] TRACE: Setting UART voltage translator state 0
0000241096 [ncp.client] TRACE: Hard resetting the modem
0000241097 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000241098 [app.cellinterp] INFO: processLog match ts=241095 category=ncp.client level=ERROR msg=No response from NCP
0000241100 [app] INFO: got no response from NCP
0000282098 [net.pppncp] TRACE: NCP event 3
0000282098 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000282099 [system.nm] TRACE: Interface 4 power state changed: 1
0000282100 [ncp.client] TRACE: Deinit modem serial.
0000282101 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000282202 [ncp.client] TRACE: Powering modem on, ncpId: 0x44
0000282202 [net.pppncp] TRACE: NCP event 3
0000282203 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000282204 [system.nm] TRACE: Interface 4 power state changed: 4
0000282354 [net.pppncp] TRACE: NCP event 3
0000282354 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000282355 [system.nm] TRACE: Interface 4 power state changed: 2
0000282356 [ncp.client] TRACE: Modem powered on
0000282356 [ncp.client] TRACE: Setting UART voltage translator state 1
0000282457 [ncp.client] TRACE: Setting UART voltage translator state 0
0000282557 [ncp.client] TRACE: Setting UART voltage translator state 1
0000283558 [ncp.at] TRACE: > AT
0000284558 [ncp.at] TRACE: > AT
0000285558 [ncp.at] TRACE: > AT
0000286558 [ncp.at] TRACE: > AT
0000287558 [ncp.at] TRACE: > AT
0000288558 [ncp.at] TRACE: > AT
0000289558 [ncp.at] TRACE: > AT
0000290558 [ncp.at] TRACE: > AT
0000291558 [ncp.at] TRACE: > AT
0000292558 [ncp.at] TRACE: > AT
0000293558 [ncp.at] TRACE: > AT
0000294559 [ncp.at] TRACE: > AT
0000295559 [ncp.at] TRACE: > AT
0000296559 [ncp.at] TRACE: > AT
0000297559 [ncp.at] TRACE: > AT
0000298559 [ncp.client] ERROR: No response from NCP
0000298559 [ncp.client] TRACE: Setting UART voltage translator state 0
0000298560 [ncp.client] TRACE: Hard resetting the modem
0000298561 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000298562 [app.cellinterp] INFO: processLog match ts=298559 category=ncp.client level=ERROR msg=No response from NCP
0000298564 [app] INFO: got no response from NCP

3

Hi and welcome to the community!
I think the first step is to double check is getting enough power.
If it is a 3G boron, you might need its battery be connected.
Otherwise, check if your power supply is able to provide 1 amp or more at 5v.

Another check: is the SIM card active?

image
image912×716 36.5 KB

Best,
Gustavo.

4

Active
...0736
e00fc...
josh_hardware

5

I have also added a battery just to check and still just getting the green blinks.

6

ok, can you DM your device ID to @Support ?
They might be able to help.
Cheers

7

Sent

8

That log is typical of TAN001 or TAN004 happening to your device and unfortunately it is almost certainly no longer usable or recoverable now.

9

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