I have an older device, and I did have to reactive it. I did that on the site and waited for the site to update and then plugged the Boron back in again. All I get is a fast blinking green. I have tried updating it via the CLI, and I have flashed it via the website to both older and newer version and still just get the fast blinking green led. I tried the doctor tool as well, and it looks like from the out put it says "ERROR: No response from NCP" This is after a string of "[ncp.at] TRACE: > AT" Does anyone have an idea what is going on and/or if I can get this device back online again?
Thank you
Also because I see other post ask for it.
0000183537 [app] INFO: got no response from NCP
0000224634 [net.pppncp] TRACE: NCP event 3
0000224634 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000224635 [system.nm] TRACE: Interface 4 power state changed: 1
0000224636 [ncp.client] TRACE: Deinit modem serial.
0000224637 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000224738 [ncp.client] TRACE: Powering modem on, ncpId: 0x44
0000224739 [net.pppncp] TRACE: NCP event 3
0000224739 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000224740 [system.nm] TRACE: Interface 4 power state changed: 4
0000224890 [net.pppncp] TRACE: NCP event 3
0000224890 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000224891 [system.nm] TRACE: Interface 4 power state changed: 2
0000224892 [ncp.client] TRACE: Modem powered on
0000224893 [ncp.client] TRACE: Setting UART voltage translator state 1
0000224993 [ncp.client] TRACE: Setting UART voltage translator state 0
0000225093 [ncp.client] TRACE: Setting UART voltage translator state 1
0000226094 [ncp.at] TRACE: > AT
0000227094 [ncp.at] TRACE: > AT
0000228094 [ncp.at] TRACE: > AT
0000229094 [ncp.at] TRACE: > AT
0000230094 [ncp.at] TRACE: > AT
0000231094 [ncp.at] TRACE: > AT
0000232094 [ncp.at] TRACE: > AT
0000233094 [ncp.at] TRACE: > AT
0000234094 [ncp.at] TRACE: > AT
0000235094 [ncp.at] TRACE: > AT
0000236094 [ncp.at] TRACE: > AT
0000237095 [ncp.at] TRACE: > AT
0000238095 [ncp.at] TRACE: > AT
0000239095 [ncp.at] TRACE: > AT
0000240095 [ncp.at] TRACE: > AT
0000241095 [ncp.client] ERROR: No response from NCP
0000241095 [ncp.client] TRACE: Setting UART voltage translator state 0
0000241096 [ncp.client] TRACE: Hard resetting the modem
0000241097 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000241098 [app.cellinterp] INFO: processLog match ts=241095 category=ncp.client level=ERROR msg=No response from NCP
0000241100 [app] INFO: got no response from NCP
0000282098 [net.pppncp] TRACE: NCP event 3
0000282098 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000282099 [system.nm] TRACE: Interface 4 power state changed: 1
0000282100 [ncp.client] TRACE: Deinit modem serial.
0000282101 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000282202 [ncp.client] TRACE: Powering modem on, ncpId: 0x44
0000282202 [net.pppncp] TRACE: NCP event 3
0000282203 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000282204 [system.nm] TRACE: Interface 4 power state changed: 4
0000282354 [net.pppncp] TRACE: NCP event 3
0000282354 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000282355 [system.nm] TRACE: Interface 4 power state changed: 2
0000282356 [ncp.client] TRACE: Modem powered on
0000282356 [ncp.client] TRACE: Setting UART voltage translator state 1
0000282457 [ncp.client] TRACE: Setting UART voltage translator state 0
0000282557 [ncp.client] TRACE: Setting UART voltage translator state 1
0000283558 [ncp.at] TRACE: > AT
0000284558 [ncp.at] TRACE: > AT
0000285558 [ncp.at] TRACE: > AT
0000286558 [ncp.at] TRACE: > AT
0000287558 [ncp.at] TRACE: > AT
0000288558 [ncp.at] TRACE: > AT
0000289558 [ncp.at] TRACE: > AT
0000290558 [ncp.at] TRACE: > AT
0000291558 [ncp.at] TRACE: > AT
0000292558 [ncp.at] TRACE: > AT
0000293558 [ncp.at] TRACE: > AT
0000294559 [ncp.at] TRACE: > AT
0000295559 [ncp.at] TRACE: > AT
0000296559 [ncp.at] TRACE: > AT
0000297559 [ncp.at] TRACE: > AT
0000298559 [ncp.client] ERROR: No response from NCP
0000298559 [ncp.client] TRACE: Setting UART voltage translator state 0
0000298560 [ncp.client] TRACE: Hard resetting the modem
0000298561 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000298562 [app.cellinterp] INFO: processLog match ts=298559 category=ncp.client level=ERROR msg=No response from NCP
0000298564 [app] INFO: got no response from NCP
Hi and welcome to the community!
I think the first step is to double check is getting enough power.
If it is a 3G boron, you might need its battery be connected.
Otherwise, check if your power supply is able to provide 1 amp or more at 5v.
Another check: is the SIM card active?
Best,
Gustavo.
Active
...0736
e00fc...
josh_hardware
I have also added a battery just to check and still just getting the green blinks.
ok, can you DM your device ID to @Support ?
They might be able to help.
Cheers
That log is typical of TAN001 or TAN004 happening to your device and unfortunately it is almost certainly no longer usable or recoverable now.
