My Photon started blinking cyan this morning after working for over a month without problems. I haven’t changed anything on the Photon, but it is possible that our Firewall or AP config has changed as it’s on a corporate network.
When I put the device in setup mode and go through the wifi setup it completes however I get the message “Setup completed - Your device has been successfully claimed to your account, however it is offline. If the device was already claimed before this setup, then the Wi-Fi connection may have failed, and you should try setup again.”
Resetting the Photon doesn’t help.
I have checked that the outgoing connection to 22.214.171.124:5683 is open.
If I tether to my iPad the Photon connects right up.
What could cause the Photon to stop connecting?