Hi Just wondering if there is a limit on the number of geo fences a device can recognize and if they can be set from a "product scope" so every device wihtin a group recognize the same geofences after setting up once
There are 4 geofence zones. The geofence settings can only be made at the per-device level, not at the product level.
Is there something in the firmware you must do to make them activate? I am not getting any events when the device is in the zone or out of the zone
You need to enable the geofence configuration in the console and the device must be running Tracker Edge (or Monitor Edge) firmware.
Because geofence is processed in the cloud in response to location events, you must also generate location events periodically, on motion, or both. Since a location is necessarily required, it would also only be detected if the GNSS has a lock or the location can be determined by location function (cellular or Wi-Fi geolocation).
With those conditions met, on the next location publish, the geofence event should be generated.