Electron u270 cannot connect to the cloud

Hi All,

I bought new electron but when i try to set it up its just keep flashing fast cyan, i have tried third party sim card its just keep flashing green so something is wrong , i have tried particle doctor to fix it still the same issue , so please any idea ?

Many thanks

If you are using a 3rd-party SIM card you need to set the APN, otherwise you won’t be able to make a cloud connection. Getting a cloud debug log is the best way to determine exactly what is failing.