Hi my Particle Electron is not being able to connect to the cloud to get it set up and claimed. I have tried DFU update, reflashing, new keys, particle keys doctor, particle keys server and lots of other ideas from the community with nothing working so far.
When i run particle keys doctor I get the error that I don’t have permission to send to the server. Ive tried sudo or maybe since the device isnt claimed im having issues.
The flashing sequence is rapid cyan with one red flash every once in awhile.
I dont mind sharing these:
My device ID: 5a0036000d51363034323832
My SIM ID: 8934076500002796563
Here is the log from the particle key doctor:
dfu-util: Invalid DFU suffix signature dfu-util: A valid DFU suffix will be required in a future dfu-util release!!! Deducing device DFU version from functional descriptor length Opening DFU capable USB device... ID 2b04:d00a Run-time device DFU version 011a Claiming USB DFU Interface... Setting Alternate Setting #1 ... Determining device status: state = dfuIDLE, status = 0 dfuIDLE, continuing DFU mode device DFU version 011a Device returned transfer size 4096 DfuSe interface name: "DCT Flash " Downloading to address = 0x00000c22, size = 121 Download [=========================] 100% 121 bytes Download done. File downloaded successfully Saved! attempting to add a new public key for device 5a0036000d51363034323832 Error sending public key to server: Permission Denied Make sure your device is in DFU mode (blinking yellow), and that your computer is online. Error - undefined