I have put my Photon into DFU mode but the dfu utils says they can not find a dfu device.
When i put the Photon into DFU mode windows saying “USB device not recognized”, how do i install som drivers for this?
Running Windows 8.1 64-bit.
I something doing i getting red error leds when i starting it so i whant to factory reset it but with the buttons i never gets to white led for reset it so i tested DFU mode and got this problem.
That’s what that guide is for, to make your computer recognise the photon. Give it a shot before writing it off prematurely.
Alternatively, have you given safe mode a try yet?
The reason the buttons don’t trigger a factory reset is because there is no factory reset on the photon, as documented.
Yes, i have uninstalled it from the device manager, tested with another usb cable in another usb contact on the computer and its comming into device manager the same.
@RickardP, I had similar issues in the past - Windows can be a pain. I ended up doing a few things:
Use a good USB cable
Removed ALL the Core/Photon devices and drivers I had on my system. To do this, I used these command in a small batch file:
echo off
set devmgr_show_nonpresent_devices=1
devmgmt.msc
Once in Device Manager, you need to show hidden devices to reveal all the unconnected devices. Open the “Ports (COM & LPT)” item to see the COM ports assigned to Particle devices. You may also see other drivers setup by Zadig. I then uninstalled all the COM devices associated with Particle devices, including deleting their driver files (check box on the uninstall).
After clearing everything, I rebooted. Then connect you Photon, ideally to a USB2 port, put the Photon in Listening Mode and install the Particle Windows Serial driver for the Photon. Do this by manually selecting the driver (not auto detect). Then, put the Photon into DFU mode and install the Zadig driver for it. Repeat for each device you have.
If after all this Windows dosen’t properly find the Photon on USB then I have no more advice (install Win 10?!).
Not any help but just an observation.
The device shown in your zadig screenshot does not have a valid VID/PID combination.
For a Photon you should see 2b04:d006
So either the device “forgot” who it is or you’ve got something wrong with the USB link (Photon socket, cable, PC port).
I remember some post where a member had a bent pin inside the USB socket.
You need zadig and then install the correct driver.
Since your device is already seen as “Photon DFU Mode” USB communication must be working, you just haven’t got the correct drivers installed.