Boron Stuck Connecting

Hardware
1

Hi All,

I have a boron stuck trying to connect. Apologies in advance if this is a repost of an existing topic. I went through some other topics but still haven’t managed to solve the issue. I have attached a snippet of the debug logs below. I’m hoping to try understand a bit more from the logs below also.


0000415877 [ncp.at] TRACE: < OK

0000416178 [ncp.at] TRACE: > AT+CEER

0000416181 [ncp.at] TRACE: < +CEER: "No report available"

0000416181 [ncp.at] TRACE: < OK

0000416182 [ncp.at] TRACE: > AT+CREG?

0000416185 [ncp.at] TRACE: < +CREG: 2,3

0000416194 [app.help] INFO: Network registration (CREG) Status: registration denied (3)

0000416186 [ncp.at] TRACE: < OK

0000416187 [ncp.at] TRACE: > AT+CGREG?

0000416189 [ncp.at] TRACE: < +CGREG: 2,3

0000416198 [app.help] INFO: GPRS network (CGREG) Status: registration denied (3)

0000416190 [ncp.at] TRACE: < OK

0000423453 [app] INFO: Still trying to connect to cellular 06:40

0000423453 [app] INFO: Power source: VIN

0000423453 [app] INFO: Battery state: unknown, SoC: -1.00

0000428490 [ncp.client] TRACE: Sticky CSD and PSD denied state for 75 s, RF reset

0000428490 [ncp.at] TRACE: > AT+CFUN=0,0

0000428495 [app.help] INFO: Set module functionality (CFUN): minimum functionality (0)

0000428498 [app.help] INFO: Reset Mode: do not reset before setting fun (0)

0000428513 [ncp.at] TRACE: < OK

0000428514 [ncp.at] TRACE: > AT+CFUN=1,0

0000428518 [app.help] INFO: Set module functionality (CFUN): full functionality (1)

0000428521 [app.help] INFO: Reset Mode: do not reset before setting fun (0)

0000428514 [ncp.at] TRACE: < +CREG: 0

0000428524 [app.help] INFO: Network registration (CREG) Status: not registered, not searching (0)

0000428514 [ncp.at] TRACE: < +CGREG: 0

0000428527 [app.help] INFO: GPRS network (CGREG) Status: not registered, not searching (0)

0000428517 [ncp.at] TRACE: < OK

0000431218 [ncp.at] TRACE: > AT+CEER

0000431221 [ncp.at] TRACE: < +CEER: "No report available"

0000431222 [ncp.at] TRACE: < OK

0000431223 [ncp.at] TRACE: > AT+CREG?

0000431226 [ncp.at] TRACE: < +CREG: 2,0

0000431234 [app.help] INFO: Network registration (CREG) Status: not registered, not searching (0)

0000431226 [ncp.at] TRACE: < OK

0000431227 [ncp.at] TRACE: > AT+CGREG?

0000431230 [ncp.at] TRACE: < +CGREG: 2,0

0000431239 [app.help] INFO: GPRS network (CGREG) Status: not registered, not searching (0)

0000431231 [ncp.at] TRACE: < OK

0000433453 [app] INFO: Still trying to connect to cellular 06:50

0000433453 [app] INFO: Power source: VIN

0000433453 [app] INFO: Battery state: unknown, SoC: -1.00`
2

Your registration is being denied! Can you open a support ticket (support.particle.io) with your DeviceID ICCID (SIM)? It could be that your SIM is deactivated or in a strange state.

1 Like
3

Thanks @marekparticle

4

In case it helps particle root cause, the issue did arise shortly after I went over my data limit and then extended the data limit.

5

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