Two T-SOMs suddenly not working?


This is the only message I get in the web console now. I am in good cell service and unaffected devices are working. Does this mean that my T-SOMs are possibly toast?

@Support - can you take a look early next week?

@nickB can you please DM me and @jalbersr the DeviceIDs to check on them?

Hi, I was able to resolve the issue using the web tools


That’s great! I’m glad to hear they are working.