Dear Particle Team,
For some reason, the B524 + M2 evaluation board, which has been shipped to our site, is not connecting to the Particle Console and is glowing green. Is there any way to resolve this issue? If not, we are considering using 2.4 GHz Wi-Fi to connect it. Could you please provide guidance on how to do this?
The B524 cannot connect by Wi-Fi. You need to use the M-SoM for that.
Do you mean solid green, blinking green, or breathing green (fading in and out)?
Did the setup process at setup.particle.io complete? Were there any errors?
You could also try using the web device doctor. The log may have useful information.
Also make sure you have the LiPo battery or 12 VDC adapter connected to the eval board. The B524 may fail to connect to cellular when powered only by USB.