I’ll be shipping out my first “product” later this week and I do not anticipate getting the product back in my hands. I wonder what specific info I make sure to capture and document from the hardware perspective that I won’t be able to once it ships and in a customers hand. The product is for a very niche market so definitely less than 50 total products this year. Just trying to avoid a scenario where an issue comes out about hardware say in 6 months from now and I won’t know what devices in the fleet are affected because I didn’t capture x, y or z before I shipped it. For example, after reading this, I now will capture the FW number of the Sara-R410M module: TAN001 - SARA-R410M "124-day" – Particle Support. What other things are like this that I should try and capture now before shipping that could save me some headache in the future? Currently on the list are:
Sara-R410M FW Version:
PCB Version (Versioning number I use on the Custom PCB for the application):
Sensor 1 make/model: (The PCB can accept different sensors so i track what I ship with each one)
(other application/hardware specific things unique for my product).
Any guidance from others who may have shipped products before is appreciated!