Provisioning Data Request - Devid: A4F56CC7

Tachyon
1

Hi Support,

Can you please provide the provisioning restore data for a Tachyon 8 RoW with Devid: 422a060000000000a4f56cc7?

Long story short, I have Android running on my Tachyon and want to load up a new eSim profile. Reading through the support articles on how to do this, I see that I need the particle-tachyon-ril-ctl command which is not in the Android build. I don’t seem to have any ability to communicate with my Tachyon in dfu mode after the Android install, so want to do a factory restore.

I receive the following error with the identify command and something very similar with the same library not found using the backup command.

(base) rwo@Ares:~/bin$ ./particle tachyon identify
An error ocurred while trying to identify your tachyon
Error: Failed to parse partition table 0 from device
Verify your logs /tmp/tachyon_422a060000000000a4f56cc7_identify_1773732661425.log for more information
(base) rwo@Ares:~/bin$ cat /tmp/tachyon_422a060000000000a4f56cc7_identify_1773732661425.log
Command: /tmp/qdl2026217-175730-1ggwk8n.syd1/qdl --storage ufs --serial A4F56CC7 /tmp/tachyon-init-files2026217-175730-jr0lvn.vuza/prog_firehose_ddr.elf /tmp/tachyon-init-files2026217-175730-jr0lvn.vuza/read_gpt.xml --skip-reset
/tmp/qdl2026217-175730-1ggwk8n.syd1/qdl: error while loading shared libraries: libxml2.so.2: cannot open shared object file: No such file or directory

Alternatively, if there is any way to manipulate the eSim profiles in Android, I would love to know to save me the hassle of restoring my Tachyon back to Ubuntu?

2

@rwo some have had success using OpenEUICC on Android to manage eSIMs. Check this conversation for details.

Alternatively, you can do a full factory restore with the particle tachyon factory-restore Particle CLI command, which would bring back the documented tools for eSIM management.

1 Like
3

@laupow Thanks for the heads up on OpenEUICC. My project requires Android and I just about have the Tachyon configuration where I need it to be, so really don’t want to go down the factory restore path just to acess eSIM tools.