Please Help! - looking for a Particle Developer in USA

[Falcon]

We have a Particle Electron shipped to a customer in NY from Asia. Unfortunately the electron has old firmware 0.4.9. Shipping a new Electron from Asia to USA takes time.

Therefore, If someone has a NEW Electron (US version), if they can ship it with the latest firmware 0.6.1 (along with the SIM card) to our customer it would be really appreciated.

I will pay for Electron & Additional charges that you may have.

You help would be greatly appreciated. Please reach me out at my below email:

prahaladm[at]gmail[dot]com

[ScruffR]

Can you not instruct your customer how to update or do an OTA update?

[Falcon]

Tried an OTA from 0.4.9 to 0.6.1 directly, I had a success response but the Particle Electron stopped responding.

Later, from Particle forum, I realised that I had to update to v0.5.3 before updating to 0.6.1.

Asking a corporate customer to update is a really big ask, as they are not familiar with these.

[solved] Electron hard faults when upgrading OTA 0.5.1 to 0.6.0 system firmware

I wanted to give an update on what the outcome was here for anyone reading this. TL,DR; Taken from the 0.6.0 release notes: Note: You must update your Electron to v0.5.3 first before attempting to use OTA or YModem transfer to update to v0.6.0. If you use DFU over USB, you can update to v0.6.0 directly, but make sure you have installed v1.18.0 of the CLI first. Or else your device will be stuck in a state of booting into hard fault due to incomplete system firmware dependencies. The las…

[ScruffR]

@Falcon

Later, from Particle forum, I realised that I had to update to v0.5.3 before updating to 0.6.1.

Does this mean you already did the OTA update after realising this?

[Falcon]

I did an OTA update before realising it.