I’m a new product manager at Particle & I’m diving into the Developer experience for our products. One of the areas I’m particularly looking at now is the new customer onboarding experience.
Today I see customers sign up for developer accounts, go to our store and buy hardware, setup the product & then use our Web IDE or Workbench to write code against it.
As a newer user of Particle myself, I personally looked to the documentation, youtube tutorials and community for help to get my Argon device up and running. Once I got to flash the device over the internet & blink an LED - I had my first Aha moment :)…and then got to coding my next iteration.
I’d love to hear from other folks, understand your experiences, things that went well and what we could make better! Look forward to hearing from everyone…