Particle console hangs forever trying to edit a group name in Product

Hello Folks,

I have an issue when I try to edit a group name in my product in Particle console, when I try to save my changes, I get a website hang with a circulating ring and the change never goes through.

Add group and delete group work OK no issues. Only edit group has the issue.

Screen Shot 2020-09-25 at 5.41.27 PM

Thanks!

I see the same both in Safari and Firefox for Mac. I can not edit group names.

For products, a work-around is to make new group names, make the same SW releases to these, assign these new ones to devices, and then remove the old group names and delete those.

It is exciting work - if you get it wrong, it starts a “storm” of risky downgrades and upgrades, and you have no idea of what type the devices used to be.

It is surprising and leaves a very bad impression of the platform.

Hi @thrmttnw and @Adam42

Just picking this issue up. This requires more follow-up and investigation. Could you log a ticket at support.particle.io with details on your product id? Thanks.

@particle7888 Not needed. It is on Mac with any product with any browser.

Example: In console products tab set up a product “TestMeRegularly” with Argon, in devices tab add group “icannotbeedited”, edit group adding an “a” to the end of group name and save. Now you have a spinning ball that keeps going.

It has been like this for ages on any browser I have used (currently Safari Mac Version 13.1.1 (15609.2.9.1.2, Firefox (87.0 (64-bit), Chrome 89.0.4389.114 fresh install just now).

Thanks @thrmttnw → we’re taking a look.

Generally speaking when it comes to obvious bugs it’s always worth logging a ticket regardless! No action needed here though.

Just a small note, you can temporarily work around this block via the API → you can change the name but you must pass a color value as well.

https://docs.particle.io/reference/device-cloud/api/#edit-device-group

This has been fixed! Ping me if it’s still an issue.

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