The console is a great debugging tool since it lets you see the things that your devices are publishing to the Cloud, plus system generated publishes when devices go on and offline. The console is not the Particle Cloud, just a window into how your devices are using part of the Particle Cloud.
The Particle cloud includes other things beside published events, like functions that can be called on your devices, variables that you can read from device to cloud, and over-the-air (OTA) programming of devices. If you are creating a product to sell based on Particle devices, there are features of the cloud specifically to help you program and manage your customer’s devices.
If you are having problems with the CLI, mostly likely it is the Windows drivers. Search around here for things like your problem and you find answers usually.