Ownership transfer without permission


One of our particle photon controllers that was bought and claimed by us, after sending it to a client to monitor and collect data from it’s connected system, controller has been reclaimed without our permission/release, how is this possible?


Hi @PhAntAsmx11 and thanks for the ping @kennethlimcp.

There’s a good answer to this question here:

Let me know if you have further questions. Happy to help.

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