Hey @Mr.Roboto . Sorry about the miscommunication on this. The original incident that was investigated was in relations to webhooks, specifically. It was later understood that device sessions were impacted as well which opted for a second incident report to be opened and a prolonged investigation to occur. We are still performing investigations into this matter and are attempting to try and build a list of impacted devices and will be making efforts to communicate this to impacted customers.
As of right now, we have determined fully removing power from a device as one means of getting a device back online. Unfortunately, a normal reset will not get the device out of this state.
You may find more information on this topic at Updates for the Status Incident of May 4th