Hey everyone!
Wanted to give everyone a heads up that we have folks looking into this issue at the moment. We’re seeing a number of symptoms as a result of device service issues and are making an effort to collect as much information as possible (more information can be found on our status page.
We have an on-call staff working this weekend to collect and mitigate issues as best as possible over the weekend. We’ll be making all of these issues top priority this Monday once we have our full team available again.
Please follow the status page for this incident. For any questions or concerns–I recommend posting them to our community here. For any issues containing private or personal information, you may contact myself ( @mstanley ) or Dave ( @ParticleD ) or submit a support request.
Due to delays on our support portal at the moment, it is recommended that, if possible, to use our community in order to get a faster response to your issue.
Thanks everyone! Apologies for any trouble this might’ve caused.