Multiple "online" events with no actual connection

Untitled 2

Hi All,

I’m having a problem occasionally with 3rd party SIM cards. As you can see in the image, my particle electrons get stuck in some sort of online loop thing. This only happens with 3rd party SIM cards.

The only way I can fix this at the moment is if I go into the console for my SIM card provider (Soracom) and delete the session. Once I do that the electron reconnects and can continue operating normally for months on end.

Has anyone seen this before?

Many Thanks,
Peter

Hi Peter,

This could be due to the shorter keepalive that third-party sim cards need. Particle sim cards have a 23/31minute keepalive. What is your keepalive set at?