Issues with Product firmware

[RWB]

@Vitesze

I meant that as far as Losant is concerned, I'm not so much interested in whether it has an Alert for it or not, as I already have it through Ubidots.

Cool, I didn't know Ubidots had that feature now.

@Vitesze

There is a Deep Sleep power reset whenever the device comes online.

Yea but that does not reset the modem which is what needs to be reset to clear the cellular connection issue that can happen.

@Vitesze

Could be. A Deep Sleep reset doesn't count as a full power reset here though?

Nope. @rickkas7 has code to reset the actual modem. I shared this code with you in the past, not sure if you tried it.

Check here if you want to try the modem reset code:

Electron sample code for fault tolerance and problem debugging

Most of the time the Electron just works, happily connecting and disconnecting from the cellular network and all is good. Except once in a while, some devices have a hard time getting reconnected. Disconnecting the battery and power usually solves the problem, but that can be a pain for remote devices. This experiment is some code that might help recover from this situation automatically, and also log some data to better figure out what’s actually happening, so if it’s a bug, it can just be fix…